• Managed and optimized Standard Operating Procedures (SOPs) to streamline project workflows, enhance process efficiency, and strengthen team alignment. Ensured documentation accuracy, compliance, and consistency across project management and support operations. • Designed and implemented a DMAIC-based root cause analysis tool to address failed deployments and recurring issues. Drove continuous improvement initiatives that enhanced deployment reliability and reduced rework. • Managed end-to-end feature deployments from design through production release. Coordinated with crossfunctional teams to ensure timely delivery, quality assurance, and post-launch stability

• Managed end-to-end delivery of web and eCommerce projects on platforms including Shopify and Wix. • Oversaw feature development, system integrations, QA, and production deployment, coordinating cross-functional teams to ensure timely delivery, optimized performance, and improved user experience. • Conducted user research, defined requirements, and facilitated design reviews to align projects with client goals. • Monitored project progress, mitigated risks, and maintained clear communication with stakeholders to ensure successful outcomes.

• Managed end-to-end testing for client projects, acting as a QA Project Manager. Coordinated timelines, resources, and deliverables while developing automated tests to accelerate repetitive testing and improve efficiency. • Created and documented user stories and acceptance criteria for multiple projects, functioning as a Business Analyst. Developed testing scripts to ensure coverage and alignment with business and functional requirements. • Maintained complete QA documentation, including test plans, execution results, and reports. Built a centralized QA knowledge base to improve visibility, collaboration, and traceability across testing activities.

• Spearheaded DMAIC Lean Six Sigma projects focused on yield improvement, defect reduction, and equipment performance. Optimized critical processes that increased device yield from 50% to 95%, saving millions of pesos and significantly improving production efficiency. • Authored and maintained Standard Operating Procedures (SOPs) and Work Instructions (WIs) to ensure consistency, compliance, and clarity across engineering and production processes. Created Engineering Change Notices (ECNs) to document equipment specifications, process updates, and procedural revisions supporting continuous improvement and quality control. • Utilized data analysis to identify bottlenecks and inefficiencies within manufacturing processes. Implemented targeted improvements that enhanced operational efficiency and reduced production cycle times.

• Spearheaded DMAIC process improvement projects that increased Chip Resistor Printing Process yield from 50% to 80%. Identified root causes of inefficiencies and implemented data-driven solutions that stabilized production performance. • Led the end-to-end design and implementation of an innovative machine project, from concept development to production readiness. Collaborated with cross-functional teams to ensure technical feasibility, quality assurance, and successful integration into operations. • Authored comprehensive Standard Operating Procedures (SOPs), Work Instructions (WIs), and technical reports. Delivered actionable insights through documentation that supported quality improvements and ensured compliance with industry standards.

• Conducted end-to-end material qualification and analysis on new products to ensure compatibility and compliance with quality standards. Provided insights that supported smooth product integration and enhanced material reliability. • Created detailed process documentation and technical reports to support engineering evaluations and process improvements. Delivered data-driven recommendations that contributed to continuous optimization of manufacturing workflows. • Oversaw contractual staffing activities, including hiring, performance review, and offboarding processes. Ensured team efficiency and compliance with operational and quality requirements through structured workforce management.