Yakima Chief Hops
Yakima Chief Hops is a leading supplier of premium hops for the brewing industry, offering an extensive catalog of hop varieties and products. The site features a user-friendly interface, streamlined checkout, and integrations with payment and operational systems to provide brewers with a seamless ordering and account management experience.
Project Execution
As Support Project Manager for Yakima Chief Hops, I managed the lifecycle of new features and the implementation of a new payment process flow, ensuring smooth coordination from design through production deployment.
Key Responsibilities:
Oversaw development and deployment of the new payment process flow, ensuring compliance and seamless functionality.
Managed the rollout of additional features, including updated product catalog displays, enhanced checkout options, and improved reporting dashboards.
Coordinated integration with third-party systems such as payment gateways, ERP software, and analytics tools to streamline operations and improve user experience.
Facilitated cross-team communication among developers, designers, and finance and operations stakeholders to align on requirements and timelines.
Monitored testing, user acceptance, and production deployment, mitigating risks and resolving issues promptly.
Outcome:
Delivered a more efficient, secure, and user-friendly payment process and feature set, enhancing transaction reliability, operational efficiency, and the overall customer experience on the Yakima Chief Hops platform.
